Mattersight Corp. (NASDAQ:MATR) was downgraded by Zacks Investment Research from a “hold” rating to a “sell” rating in a research report issued on Tuesday.
According to Zacks, “Mattersight Corporation, formerly known as eLoyalty Corporation, operates as an enterprise analytics service provider. The Company’s Behavioral Analytics service captures, analyzes, and creates insight from unstructured conversations, emails, employee desktop activity, and customer data. Services offered by the Company is applicable in improving call center performance, increase customer satisfaction and customer retention, reduce fraud, and streamline back office operations. Mattersight Corporation is based in Lake Forest, Illinois. “
Separately, JMP Securities reissued a “buy” rating on shares of Mattersight Corp. in a research note on Thursday, November 3rd.
Mattersight Corp. (NASDAQ:MATR) remained flat at $3.50 during trading on Tuesday. 3,045 shares of the company traded hands. The company has a 50 day moving average price of $3.74 and a 200 day moving average price of $3.85. The firm’s market capitalization is $92.83 million. Mattersight Corp. has a one year low of $3.00 and a one year high of $7.17.
Institutional investors have recently modified their holdings of the company. Northern Trust Corp increased its position in shares of Mattersight Corp. by 6.9% in the third quarter. Northern Trust Corp now owns 34,869 shares of the company’s stock worth $146,000 after buying an additional 2,260 shares during the period. Emerald Acquisition Ltd. increased its position in shares of Mattersight Corp. by 9.6% in the third quarter. Emerald Acquisition Ltd. now owns 211,448 shares of the company’s stock worth $888,000 after buying an additional 18,500 shares during the period. Boston Partners increased its position in shares of Mattersight Corp. by 12.0% in the third quarter. Boston Partners now owns 560,258 shares of the company’s stock worth $2,353,000 after buying an additional 59,850 shares during the period. White Pine Capital LLC increased its position in shares of Mattersight Corp. by 24.2% in the second quarter. White Pine Capital LLC now owns 256,675 shares of the company’s stock worth $993,000 after buying an additional 50,050 shares during the period. Finally, S Squared Technology LLC increased its position in shares of Mattersight Corp. by 12.9% in the second quarter. S Squared Technology LLC now owns 428,427 shares of the company’s stock worth $1,658,000 after buying an additional 49,000 shares during the period. 37.35% of the stock is currently owned by institutional investors.
Mattersight Corp. Company Profile
Mattersight Corporation offers behavioral analytics and provides personality-based software products. The Company uses various applications, including predictive behavioral routing, performance management, quality assurance and predictive analytics (collectively, Behavioral Analytics) to analyze and predict customer behavior based on the language exchanged between agents and customers during brand interactions.